Are you trying to find a CRM that will help make your business easier to run?
The CRM industry keeps getting bigger. Reports show that the market is growing by 12% every year.
You’ve probably heard of SalesForce. It’s considered by many to be the leader in the market. But what makes it so special?
Keep reading to learn five SalesForce benefits that make it worth trying.
- Organize Customer Information
A basic CRM is simple. You put in your customer information, and any notes that you have on them.
SalesForce takes this a step further and allows you to collect information about your customer that isn’t offered by all of its competitors.
You can keep track of events, phone calls, social media information, and several other things. If you can think of it, you can probably track it.
If you want to see how the product compares to other services, PieSync has written a post comparing SalesForce to HubSpot.
- Customize Your Experience
There are a lot of products out there that have their own ideas about how to organize things. SalesForce changes this thinking. With their software, you can customize how the software both looks and works.
This flexibility allows you to develop unique workflows for your company. There is no one size fits all solution, and SalesForce will enable you to find the way that works best for your business.
- Great Documentation and Support
Software should be easy to use and well supported. You can provide the most advanced software in the world, but if it’s hard to use, why would anyone sign up?
SalesForce has extensive training available to help you learn how to use the software. You don’t have to hunt for tutorials and training to master the product.
SalesForce has also invested in a large customer service staff that is highly skilled. If you have any questions, you won’t walk away without an answer.
- Integrate with Other Applications
There’s a benefit of being at the top. Everyone wants to work with you.
There is a lot of business software available for you to use. Chances are they have their own SalesForce integration. This means you aren’t limited as much by software choice.
By integrating your other products, you can become even more productive and provide more value to your customers.
- Come Up with Your Own Integrations
SalesForce is very extensible. They don’t only offer integration capabilities to other vendors. You get API access that will enable you to build an application that is unique to your company.
With API access, your imagination is the limit. You can create functionality that isn’t available anywhere else.
Don’t Ignore These SalesForce Benefits
These SalesForce benefits can be enough of a reason to make the switch on their own. But SalesForce offers even more than this. Make sure to head over to their website to learn what else SalesForce has to offer.
Are you looking for more software that can help drive your business? Head over to our software section to learn more about how software can streamline your operations.