If you are planning to opt for a web hosting provider or thinking of migrating from previous then before you do, Know about Host IT Smart!
Host IT Smart forays into the web hosting industry of India, which is already cluttered with several hosting companies, with some big claims like making quality hosting services cheaper, providing top-notch customer service, and 99.99% uptime guarantee.
We understand that for individuals, especially with a non-technical background, it can be a fag to verify the truth behind such claims. Hence, we did some reality check by testing the provider’s hosting quality, pricing and customer service to provide you with a real-time scenario.
So, let’s find out if it can justify these claims or it’s just another company that can’t be trusted.
About Host IT Smart
Host IT Smart is a fast-growing web hosting company based in Gujarat, India that has its roots from a multinational web development company. Currently, it operates a broad spectrum of hosting service packages for the cheap dedicated server, Shared VPS, Linux, Windows, and eCommerce web hosting.
Apart from the above, the company also proffers reseller hosting packages, SSL certification, email hosting, and domain name services.
All the hosting packages offered by the company are available in both the US and India locations, with the option of choosing the service for the desired time. There is an option of customization as well which is especially beneficial to corporations and start-ups.
The pricing is extremely competitive in comparison with others at the same level. And with affordable pricing comes the doubt on its quality. So the question remains – can cheap and quality be synonymous with each other?
Scroll down to find out!
Some of the prominent features that make the company stand out, include the following:
Unlimited Web Hosting
Most small businesses depend on personal funds to establish and run their businesses. Hence, the cost is an essential factor when shortlisting the hosting service.
With unlimited web hosting, the business website gets the ability to withstand the sudden spike in traffic as opposed to crashing down. Thus, finding an affordable hosting service without bandwidth limitations is the key.
Taking an example of the most basic plan of Host IT Smart, here is a brief on its unlimited hosting plan.
The Starter package for web hosting costs around $2.50/month (when selected for a year) and comes with the following:
- Unlimited Webspace
- Unlimited Bandwidth
- Unlimited Email IDs
- 1 website & subdomain
- 2 MYSQL space
This is indeed cost-effective and utterly beneficial when compared with the cost of other providers as well as the cost of losing customers because your site crashed due to the unexpected high influx of visitors.
Choice of DataCenters
Host IT Smart offers two location choices to the customers – India and the US, which can be seen when selecting the plan.
This provides the customers with the option of choosing the one that’s most appropriate for them. This is important as the customers get the flexibility to go with the location that’s nearer to their physical business location, allowing the data to be transferred and load quickly on your user’s browser in comparison to the data being transferred from a far-off data center. Slow-loading websites are a big no-no for online users.
Set-up & Managing Your Account Security
All of the Host IT Smart’s hosting plans come in with a pre-installed cPanel control panel. It is easy to use, feature-rich and offers no-hassle set-up and management of your application.
In addition, the company claims that it has state-of-the-art and highly secured servers that are equipped with the latest security protocols to protect your web application. It also offers the service of regular backups at additional cost.
Technical Support and Customer Service Pricing
As per the website, the company provides white-glove support to its customers round the clock i.e. 24/7 technical assistance, which is essential considering the complexities involved in hosting. They provide live chat and ticket support for global users and Indian users, in addition to these, Whatsapp and phone service.
While many promises this, not everyone stays true to their words. Hence, we tested their customer support at the wee hours and surprisingly, they patiently helped solved our queries. Host IT Smart passes with flying colors in their customer service!
Coming to their pricing, below is the glimpse of their most basic Shared Linux hosting package:
The packages are available for the duration starting from 1 month to 3 years. The longer the subscription duration of your package, the less will be its price. With each plan you get the following:
- Starter – Starting at $2.50/month (for a yearly subscription)
As mentioned above, this includes unlimited webspace, bandwidth, & email IDs, 1 website & subdomain, and 2 MYSQL space.
- Performance – Starting at $3.50/month (for a yearly subscription)
Includes unlimited webspace, bandwidth, email IDs & subdomains, 5 Websites, and 10 MYSQL Space.
- Business – Starting at $7/month (for a yearly subscription)
Includes unlimited webspace, bandwidth, websites, email IDs, subdomains, and database
It’s nice to see that beginners have the option of affordable prices. What’s better is that after your first month’s billing, the amount won’t increase. The same promised amount will be deducted every month until your subscription period.
Guarantees and Refunds
Host IT Smart provides a 99.99% uptime guarantee which is barely a minute’s downtime in a week. This means that your website will be up and running seamlessly at all the critical times in front of your users if the company remains true to its words.
Coming to the refunds, the company also has a 30-day cancellation/money refund policy. If you are a registered user and have a subscription of Host IT Smart’s one of the many plans, and you aren’t satisfied with their services, you can contact their support team and ask for a refund.
However, this needs to be done within 30 days of such service.
Host IT Smart, although comparatively newer, is a genuine company that has in place some of the most customer-friendly policies and has everything to get your website up and running. I recommend trying their services at least for a month first, then making the ultimate decision based on your experience. It’s a win-win especially with their refund policy in place.